Customer Service: +65 6483 9131 |

Today’s products require cost-effective customization and after-sales services. At Mediatech, we believe that our value-add to you does not end with goods delivery, leveraging on our experience and expertise from past and current, we continue our pursuit towards service excellence.

Mediatech offers a full spectrum of professional and managed services to help our customers before, during and after the deployment of proven processes and technologies to transform businesses for growth.

Together with our long-standing partnerships with leading global technology providers, and our team of skilled and experienced sales and technical engineers, we have intense experience in delivering large/complex projects and also render support and services for all our product lines which include Motorola’s Symbol, Intermec, Zebra, Posiflex etc.

Our team undergoes continuous training and certifications striving to provide higher quality of service and greater value to our customers.


Professional Services

Some of the professional services we render in support of the products and solutions that we offer include:


Technical areas: bar coding strategies & design, data collection strategies, wireless networking design & integration and more.

Solution areas: Healthcare, retail, transportation & logistics, warehousing & distributions, retail POS and more.

RFID / Wireless Site Survey

Site surveys of your facility by our team of trained and experienced engineers to plan wireless network or analyses RFID data collection point in order to determine placement of RFID tags and antennas for optimum performance and data capture.    

Staging Service

Test and prepare your system fully prior to implementation


Pre-configuration of new equipment prior to installation

System Integration


Project Management


Software Development


Hardware & Software Installation

Installation of hardware and software by our team of experienced and qualified engineers

Customer & Maintenance Services

Our dedicated team of certified engineers are able to accurately diagnose, repair and maintain your equipment so as to ensure that they are in optimal condition at all times. Some of the services we offer are:

Extended Warranty / Maintenance Contract Service

Maintenance contract service can help to lower your total cost of ownership, protects your investment and productivity as well as provides service peace of mind. It can also help to manage the entire repair process and minimize the downtime of barcode readers, printers, mobile computers, POS etc. facilitating faster turnaround for your business and the ability to lock in repair budgets for the length of the agreement. These maintenance contract service can be purchased individually or as part of a combined package.

Depot & On-site Hardware Maintenance / Repair

Depot and on-site maintenance are provided by our team of dedicated and trained engineers who would be available to advise, repair, and maintain your equipment so as to ensure that your hardware continues to perform to your expectations.

Preventive Maintenance

Our engineers will schedule periodic visits to your facility to conduct health checks and maintenance services on your equipment. This will help to prolong the lifespan of your hardware as well as eliminate problems from occurring or from developing into large, unmanageable issues.

Helpdesk & Technical Support

Our Helpdesk and Technical support hotline operates on Mondays to Fridays (9am to 6pm). Closed on weekend and public holiday.

Auto ID Products

+ (65) 6483 9155

Zebra Products

+ (65) 6483 9149


+ (65) 6483 9187